2. Information We Collect

We may collect personal information when you:

• Submit a contact form on our website
• Request a quote or service
• Contact us by phone, email, or text message
• Interact with our website

Types of information collected may include:

• Name
• Phone number
• Email address
• Address or service location
• Details about your HVAC or refrigeration needs

We do not store payment or credit card information on our website.

3. How We Use Your Information

We use your personal information to:

• Respond to inquiries and service requests
• Provide quotes and schedule appointments
• Deliver HVAC and refrigeration services
• Communicate updates related to your request
• Improve our website and customer experience

We only collect and use information necessary to provide our services.

4. Consent

By providing your personal information, you consent to its collection, use, and disclosure as outlined in this policy.

We will only contact you for service-related purposes unless you have explicitly agreed to receive marketing communications.

You may withdraw your consent at any time by contacting us.

5. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share your information only with:

• Service providers and contractors assisting in delivering our services
• Technology providers (e.g., website hosting, communication platforms)
• Legal or regulatory authorities when required by law

Any third parties we work with are required to protect your information.

6. Data Retention

We retain personal information only as long as necessary to:

• Fulfill the purposes outlined in this policy
• Meet legal and regulatory requirements

Once no longer required, your information is securely deleted or anonymized.

7. Security of Information

We take reasonable steps to protect your personal information from unauthorized access, disclosure, or misuse.

These measures include:

• Secure website hosting
• Restricted access to personal data
• Use of trusted service providers

8. Cookies & Website Tracking

Our website may use cookies and similar technologies to:

• Improve website performance
• Analyze visitor behavior
• Enhance user experience

You can modify your browser settings to decline cookies if preferred.

9. Access & Correction

You have the right to:

• Request access to your personal information
• Request corrections to inaccurate or incomplete information

To make a request, please contact us using the information below.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised effective date.

12. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

McMillan Refrigeration